8 solutions for when the WiFi of your Huawei smartphone no longer works.

When the WiFi of your Huawei phone does not work try with:

• Turn WiFi off and on again
• Forgot network
• Turn off Bluetooth
• Clear WiFi cache
• Reset network settings
• Clear cache partition
• System update
• Restore factory settings

Sometimes your phone's WiFi antenna may get stuck and won't turn on. To fix this try to:

1. Go to Settings > Wi-Fi or Wireless & Network > Wi-Fi .
2. Turn off Wi-Fi by moving the switch (it should turn gray).
3. Now wait 10 seconds and put the switch back (switch is now blue again).

Can you reconnect now? If no go to the next solution.

Forgot network

Another way to solve the problem is to forget your current Wi-Fi network and then try to connect to it again:

1. Go to Settings > Wi-Fi or Wireless & Network > Wi-Fi .
2. Search for the network you want to forget and skin your finger on its name as soon as a new window pops up on the screen.
3. Now tap on Forget Network .
4. Now turn off your Wi-Fi, wait 10 seconds and turn it back on.
5. Now tap the name of your Wi-Fi signal and connect.

Turn off Bluetooth

It is known that the bluetooth signal can deteriorate the speed and findability of the Wi-Fi signal. So it is advised to turn off your bluetooth:

1. Go to Settings > Bluetooth .
2. Slide the switch next to Turn on Bluetooth so that it turns gray.

Clear Wi-Fi cache

The Wi-Fi cache stores data and settings of the most recently used Wi-Fi networks. It could be that this data is not updated and your phone is using wrong information to connect.

To clear your Huawei's Wi-Fi cache:

1. Turn off your device 's Wi-Fi .
2. Go to Settings > Apps .
3. Now swipe left or right and tap on All Apps .
4. Search for Wi-Fi and tap it.
5. Now choose Empty cache .
6. Wait for your device to finish and turn your Wi-Fi back on.
7. Try to connect again.

Reset network settings

This is how you clear all cached files and settings for not only your Wi-Fi, but also Bluetooth and hotspots:

1. Go to Settings > Go to System > Go to Reset .
2. Now tap Network Settings > Reset Network Settings .
3. Now follow the instructions on the screen.

Clear cache partition

This is how you delete all data that is stored in the cache memory of your smartphone:

1. Turn off your device.
2. Now press and hold the power button together with the volume down button until the welcome logo appears on the screen.
3. With the down volume button choose wipe cache partition and press the power button .
4. Wait until your device is ready and then choose and press Reboot system now .

System update

There may be a bug in your current software version. A software update will likely resolve this issue.

Pay attention! Make sure you have internet access or the update would not start.

To update your system:

EMUI 5.X or older:

1. Go to Settings > System Update
2. Now tap Check for updates .
3. Now tap the screen to check for updates or tap the three dots at the top right of the screen.

EMUI 8.X:

1. Go to Settings > System > System Update
2. Now tap Check for updates .
3. Now tap the screen to check for updates or tap the three dots at the top right of the screen.

Restore factory settings

You can bring your phone back to factory settings via a hard reset .

Pay attention! Through this procedure, all your personal data such as photos, videos, messages, etc. will be deleted.

To hard reset your smartphone do the following:

1. Press and hold the power button until your phone turns off.
2. Now wait 10 seconds.
3. After that, press and hold the power button and the volume down button together.
4. When the Huawei logo appears on the screen, keep pressing the buttons until you see the bootloader .
5. Now use the volume buttons to select Wipe data/factory reset and press the power button.
6. Follow the on-screen instructions and let the reset begin.
7. When the reset is complete you will be taken back to the selection menu.
8. Now choose Reboot sytem now and let your device reboot.